EcoSmart Fire offers a full two-year warranty from the date of purchase on stainless steel parts, including raw, finished and powder coated.
Mild steel, including powder coated and chrome plated, concrete composite, glass, leather, fabric and MDF (painted or cement rendered) are covered for one year from the date of purchase.
Chips and scratches are not covered by warranty.
Natural variations in colour, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material.
Non-structural hairline cracks are possible and shall not be considered a manufacturing defect.