Warranty
Our products are covered by a transferable limited warranty. Common questions about our warranty terms.
3 articles
Warranty CoverageOur products are covered by a transferable limited warranty and a solid service and support network should you need it.
What does EcoSmart Fire's warranty actually cover?EcoSmart Fire provides a two-year warranty on stainless steel parts and one-year for other materials.
Does someone from MAD come to troubleshoot?No. Please phone us or your reseller for assistance with your product.